About Phytech
Phytech is helping the world’s leading growers optimize production by connecting them directly to their plants. Our IoT platform combines advanced sensing, real-time data analytics, and machine learning to improve irrigation efficiency, crop health, yield, and quality.
Our global team of passionate industry professionals is dedicated to one goal: making growers more successful. As agriculture rapidly adopts new technologies, this is an exciting opportunity to join a fast-growing AgTech company at the forefront of innovation.
The Role
We are seeking a dynamic and motivated Field Service Technician to support our customers across the Pacific Northwest, primarily in the Yakima and Tri-Cities region of Washington.
This role plays a critical part in delivering hands-on technical support to growers in the field. The Field Service Technician is responsible for equipment installation, troubleshooting, maintenance, and relocation of Phytech systems, while serving as a key liaison between customers and our technical support teams to ensure a seamless experience and high customer satisfaction.
Responsibilities
Provide fast, efficient, and professional customer service to growers and end-users
Install, maintain, troubleshoot, and relocate field hardware systems
Work closely with the Technical Support team to diagnose and resolve technical issues
Accurately report the status of all assigned tasks and maintain proper service documentation
Complete daily outdoor field work across multiple customer locations
Travel locally between grower sites throughout the region
Manage assigned tasks while meeting seasonal timelines and operational deadlines
Perform additional duties as required
Requirements
Strong technical skills and problem-solving ability to troubleshoot equipment and hardware systems
Excellent verbal and written communication skills for clear reporting and effective customer interactions
Valid driver’s license and ability to travel regularly between customer sites
Ability to lift, push, or pull equipment weighing up to 75 lbs
Ability to stand, bend, and perform physical work for extended periods during installations or maintenance
Willingness to work outdoors in varying weather conditions (heat, cold, rain, dust)
Ability to safely navigate uneven agricultural terrain
Experience operating hand power tools and field equipment
Ability to work independently with minimal supervision
Strong customer-service mindset and attention to detail
Full-time availability to meet operational and seasonal demands
Preferred Qualifications
Bilingual (English / Spanish)
Hands-on agricultural or farming experience
What We Offer
A well-defined career path in the fast-growing AgTech industry
High level of autonomy and flexibility in a field-based role
Competitive hourly compensation
Comprehensive benefits package including:
Medical, dental, and vision insurance
401(k) with company match
Company-provided fleet vehicle for business use
Company phone and laptop (as needed)
Fully stocked toolkit and equipment